Seven Ways to Build Customer Relationships

The success of every business is dependent on developing good customer relationships. The two key ingredients in nurturing customer relationships are time and trust. When you've worked hard at getting to know your customers and their needs, you can create products and services that exceed their expectations. If you do that consistently, in time, you'll gain their trust and loyalty.

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Some Resources for Your Business

When we have the opportunity, we like to share various resources with our readers. Here are just a few of the latest services and applications to help you be more productive:

• EchoSign - An electronic signature service that helps you manage contracts.
• FreeCRM - A free, web-based solution for customer relationship management.
• Freshbooks - A cloud solution for accounting.
• Outright - An on-line bookkeeping solution for small businesses.
• TimeTrade - A simple way to allow people to book appointments with you.
• Workface - This service provides enterprise-level, on-demand live text, audio and video chat that allows you to connect with your prospects and customers at a greater level.