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Monday, September 10, 2012

Low Morale in Your Team?

Have you ever worked for a company or led a team and morale is low? As a leader, we must do productive things to give the team an energy shot. When you first start as a team, any achievement is ended with high fives and a toast. To keep the momentum going, you have to provide the team with more victories. As the old saying goes, “You can't steer a parked bus.” It’s hard to achieve any victory if the team is not going forward.

What does it take to get the bus moving?

People will do what they see – The best way to get a big return is to model the behavior. If your team sees you out there serving customers with a friendly smile, they will too.  

Develop relationships – If you’re going to win a game, you need players who can put balls through the hoops and others who can make touchdowns. Start first with the team members who don’t need micro managing. Don’t give them too much work in the beginning. It’s often said that a leader will touch a heart before they ask for a hand.

Set up your team up to succeed – The more wins your team has, the more confidence they will develop the confidence they need to win the tougher victories. Start with people who have the best potential to win.

Communication - Keep the vision before your team. Thomas John Watson was a master at raising morale. Watson often motivated his employees through slogans and songs, a company newspaper and school, a country club that any employee could join for a dollar a year, and the promise of lifetime employment. One of his slogans was "World peace through world trade."

During the NCR years, to raise the morale of a dispirited sales force, Watson adopted his famous motto "THINK" and placed framed placards with that single word throughout the company's offices. Years later, he would use that same slogan at IBM, a company that was formerly known as the Computing-Tabulating-Recording Company (CTR). Today, you still see the famous motto on lap top computers known as “THINK Pads.”

Wayne Bailey is a Distributor with SendOutCards. He has recognized tremendous growth in his personal and business relationships by implementing the strategies he talks about in his articles. You can email Wayne at wayne_bailey642@hotmail.com or visit: www.sendoutcards.com/waynebailey. 


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